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Frequently Asked Questions

Frequently asked questions

Is Voting Portals easy to use?


Yes, Voting Portals is the most user-friendly software available for both administrators and members. Our software provides legally compliant ballot templates with the option of creating your own. We also provide automation tools to assist you in managing elections.




Can members vote from anywhere in the world?


Yes, Voting Portals is hosted with Microsoft Cloud data center to ensure we have the highest uptime and availability from anywhere in the world. In fact, around half of our users are from outside the United States.




Does Voting Portals help us on-board?


Yes, Voting Portals provides full onboarding support at no additional charge.




Does Voting Portals provide onsite software support during the election meeting?


Yes, simply send a request to [email protected] to schedule it.




Does Voting Portals provide support to members?


Yes, Voting Portals provides support to all members. They simply send a request to [email protected] votingportals.com and one of our customer service specialists will provide help within 1 business day.




How does the association coordinate the paper ballots with online ballots?


Our system allows you to cross reference the online votes with the physical ballots, so inspectors can easily catch and disregard any duplicates. Voting Portals software also allows you to aggregate the total physical ballots with the online totals to provide the official results.




How do you handle a member that owns multiple units?


Owners can choose to have a separate email address per unit or one email address for all units. The member can then vote each ballot separately or there is a bulk voting feature for casting multiple ballots at a time.




Who owns the data and content?


All content and member data are 100% owned by your association.




Do I have to sign any contracts?


No. You can use Voting Portals by simply signing up online and agreeing to our terms of service.





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